Here's a question I can't stop thinking about, and I don't think the sector has a good answer for it yet. For generations, professional services have run on a simple,…
I've spent enough years in and around professional services to know what the exit interview usually says, and what it usually leaves out. The form says "career progression" or "better…
Let me offer a slightly counterintuitive thought to start. The more uncertain the world becomes, the more leaders tend to fall back on gut instinct, and the more uncertain the…
There's a number that should focus the mind of every senior partner in the country: in the five years to 2024, close to £1.2 billion of private equity flowed into…
I want to be a little provocative, because I think the politeness around this topic is doing real damage. Most professional services firms do not have a succession plan. They…
Professional services cost management is getting harder. The cost of simply employing people has gone up and keeps going up, while clients are becoming more careful about what they will…
